Terms of Service

Last Updated: June 29, 2017

Hiring a Catt

These terms of service constitute a legally binding agreement between you and City Catt, Inc., governing Visitors use of the City Catt application, website, and technology platform (collectively, the “City Catt Platform”).

City Catt provides is an online platform that matches persons who wish to share their knowledge of and experience of their cities (“Catts”) with visitors who seek to explore such destinations (“Visitor”). Visitors and Catts are collectively referred to herein as “Users,” and each User shall create a User account that enables access to the City Catt Platform. For purposes of this Agreement, the services provided by Catts to Visitors that are matched through the Platform shall be referred to collectively as the “Services”. Any decision by a User to offer or accept Services is a decision made in such User’s sole discretion. Each Service provided by a Catt to a Visitor shall constitute a separate agreement between such persons.

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The City Catt Platform may only be used by individuals who can form legally binding contracts under applicable law. The City Catt Platform is not available to persons under the age of 21 or Users who have had their User account temporarily or permanently deactivated. By becoming a User, you represent and warrant that you are at least 21 years old and that you have the right, authority and capacity to enter into and abide by the terms and conditions of this Agreement. You may not allow other persons to use your User account, and you agree that you are the sole authorized user of your account.

As a Visitor, you agree to pay the amounts charged for your use of the City Catt Platform and Services (“Charges”). Charges include the Identity Verification fee (One-time fee), Catt’s service, taxes, plus any tips to the Catt that you elect to pay. City Catt has the authority and reserves the right to determine and modify pricing by posting applicable pricing terms when booking the Catt’s service. Pricing may vary based on the location (state) and duration of service you request (e.g., Only 3 Hours, Full Day). You are responsible for reviewing the request of service and shall be responsible for all Charges incurred under your User account regardless of your awareness of such Charges or the amounts thereof.

Duration. There are 3 types of durations, Less than 3 hours, Half Day and Full Day.

  • 3 Hours or less. 3 Hours is the minimum duration of service and consist of a base charge and incremental charges based on the duration of the service provided by the Catt up to 3 hours for up to three people. Please note that if a Catt reports that he provided more than 3 hours of service to more than three people, you agree to pay an “Additional Hours Fee” and/or “Additional People Fee” on the service provided (as determined by City Catt in its sole discretion).

  • Half Day. Half Day consist of a base charge and incremental charges based on the duration of the service provided by the Catt up to 5 hours for up to three people. Please note that if a Catt reports that he provided more than 5 hours of service, you agree to pay an “Additional Hours Fee” and/or “Additional People Fee”  on the service provided (as determined by City Catt in its sole discretion).

  • Full Day. Full Day consist of a base charge and incremental charges based on the duration of the service provided by the Catt up to 8 hours for up to three people. Please note that if a Catt reports that he provided more than 8 hours of service, you agree to pay an “Additional Hours Fee” and/or “Additional People Fee” on the service provided (as determined by City Catt in its sole discretion).

Fees and Other Charges.

  • Service Fee. City Catt assesses a per-meet “Service Fee” to the Catts, in order to support the City Catt Platform and related services provided to you by City Catt. The amount of the Service Fee is 20% of the total service value, and it shall be retained by City Catt in its entirety.

  • Additional People Fee: For parties bigger than 3 (three) people, City Catt will change $5 dollars per extra person on the total service value. Parties should not exceed 7(seven) people. Therefore the maximum “Additional People Fee” to be paid to City Catt will be of $20 dollars.

  • Cancellation Fee. After requesting a meet you may cancel it through the app, but note that in certain cases a cancellation fee may apply. Cancellation deadlines are determined by the Cancellation Policies. If a user cancel after the accorded deadlines, he’ll be subject to the Cancellation Fee, which corresponds to different percentages of the total service value, depending on the Cancellation Policy adopted by the user.   You may also be charged if you fail to show up after requesting a meet. Please check out our Help Center to learn more about City Catt’s cancellation policy, including applicable fees. Collected cancellation fees will be passed in their entirety to the Catt who had accepted your meet request.

  • Other Charges. Other fee and surcharges may apply to your meet, including: actual or anticipated parks fees, museums or local fees, event fees as determined by City Catt or its marketing partners, and processing fees for split payments. In addition, where required by law City Catt will collect applicable taxes. These other charges are not shared with your Catt unless expressly stated otherwise. See your market’s City Catt Cities page for details on other Charges that may apply to your meet.

  • Tips. Following a meet, you may elect to tip your Catt in cash or through the City Catt application. Any tips will be provided entirely to the applicable Catt.

General.

  • Facilitation of Charges. All Charges are facilitated through a third-party payment processing service ( Stripe, Inc., ). City Catt may replace its third-party payment processing services without notice to you. Charges shall only be made through the City Catt Platform. With the exception of tips, cash payments are strictly prohibited.

  • No Refunds. All Charges are non-refundable. This no-refund policy shall apply at all times regardless of your decision to terminate usage of the City Catt Platform, any disruption to the City Catt Platform or Services, or any other reason whatsoever.

  • Credit Card Authorization. Upon addition of a new payment method, City Catt may seek authorization of your selected payment method to verify the payment method, ensure the  cost will be covered, and protect against unauthorized behavior. The authorization is not a charge, however, it may reduce your available credit by the authorization amount until your bank’s next processing cycle. Should the amount of our authorization exceed the total funds on deposit in your account, you may be subject to overdraft of NSF charges by the bank issuing your debit or check card. We cannot be held responsible for these charges and are unable to assist you in recovering them from your issuing bank.

By becoming a User, you agree to receive communications from us, including via e-mail, text message, calls, and push notifications. You agree that texts, calls or prerecorded messages may be generated by automatic telephone dialing systems. Communications from City Catt, its affiliated companies and/or Catts, may include but are not limited to: operational communications concerning your User account or use of the City Catt Platform or Services, updates concerning new and existing features on the City Catt Platform, communications concerning promotions run by us or our third- party partners, and news concerning City Catt and industry developments. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send.

IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL OR TEXTS ITSELF. HOWEVER YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE CITY CATT PLATFORM OR THE SERVICES.

Your Information is any information you provide, publish or post to or through the City Catt Platform (including any profile information you provide) or send to other Users (including via in-application feedback, any email feature, or through any City Catt-related Facebook, Twitter or other social media posting) (your “Information”). You consent to us using your Information to create a User account that will allow you to use the City Catt Platform and participate in the Services. You are solely responsible for your Information and your interactions with other members of the public, and we act only as a passive conduit for your online posting of your Information. You agree to provide and maintain accurate, current and complete information and that we and other members of the public may rely on your Information as accurate, current and complete. To enable City Catt to use your Information, you grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sub-licensable (through multiple tiers) right and license to exercise the copyright, publicity, and database rights you have in your Information, and to use, copy, perform, display and distribute such Information to prepare derivative works, or incorporate into other works, such Information, in any media now known or not currently known. City Catt does not assert any ownership over your Information; rather, as between you and City Catt, subject to the rights granted to us in this Agreement, you retain full ownership of all of your Information and any intellectual property rights or other proprietary rights associated with your Information.

You may be able to create or log-in to your City Catt User account through online accounts you may have with third party social networking sites (each such account, an "SNS Account"). By connecting to City Catt through an SNS Account, you understand that City Catt may access, store, and make available any SNS Account content according to the permission settings of your SNS Account (e.g., friends, mutual friends, contacts or following/followed lists (the “SNS Content”)). You understand that SNS Content may be available on and through the City Catt Platform to other Users. Unless otherwise specified in this Agreement, all SNS Content, if any, shall be considered to be your Information.

With respect to your use of the City Catt Platform and your participation in the Services, you agree that you will not:

  1. impersonate any person or entity;

  2. stalk, threaten, or otherwise harass any person, or carry any weapons;

  3. violate any law, statute, rule, permit, ordinance or regulation;

  4. interfere with or disrupt the Services or the City Catt Platform or the servers or networks connected to the City Catt Platform;

  5. post Information or interact on the City Catt Platform or Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal;

  6. use the City Catt Platform in any way that infringes any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

  7. post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information;

  8. forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the City Catt Platform;

  9. “frame” or “mirror” any part of the City Catt Platform, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other web site for any purpose; or

  10. modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the City Catt Platform or any software used on or for the City Catt Platform;

  11. rent, lease, lend, sell, redistribute, license or sublicense the City Catt Platform or access to any portion of the City Catt Platform;

  12. use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the City Catt Platform or its contents;

  13. link directly or indirectly to any other web sites;

  14. transfer or sell your User account, password and/or identification to any other party

  15. discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or

  16. cause any third party to engage in the restricted activities above.

The following disclaimers are made on behalf of City Catt, our affiliates, subsidiaries, parents, successors and assigns, and each of our respective officers, directors, employees, agents, and shareholders.

City Catt does not provide guide services, and City Catt is not a travel guide carrier. It is up to the Catt to decide whether or not to offer a meet to a Visitor contacted through the City Catt Platform, and it is up to the Visitor to decide whether or not to accept a meet from any Catt contacted through the City Catt Platform. We cannot ensure that a Catt or Visitor will complete an arranged the visiting service. We have no control over the quality or safety of the meet that occurs as a result of the Services.

The City Catt Platform is provided on an “as is” basis and without any warranty or condition, express, implied or statutory. We do not guarantee and do not promise any specific results from use of the City Catt Platform and/or the Services, including the ability to provide or receive Services at any given location or time. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

We do not warrant that your use of the City Catt Platform or Services will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error- free, or will meet your requirements, that any defects in the City Catt Platform will be corrected, or that the City Catt Platform is free of viruses or other harmful components. We disclaim liability for, and no warranty is made with respect to, connectivity and availability of the City Catt Platform or Services.

We cannot guarantee that each Visitor is who he or she claims to be. Please use common sense when using the City Catt Platform and Services, including looking at the photos of the Catt or Visitor you have matched with to make sure it is the same individual you see in person. Please note that there are also risks of dealing with underage persons or people acting under false pretense, and we do not accept responsibility or liability for any content, communication or other use or access of the City Catt Platform by persons under the age of 18 in violation of this Agreement. We encourage you to communicate directly with each potential Catt or Visitor prior to engaging in an arranged transportation service.

City Catt is not responsible for the conduct, whether online or offline, of any User of the City Catt Platform or Services. You are solely responsible for your interactions with other Users. We do not procure insurance for, nor are we responsible for, personal belongings left in the car by Catts or Visitors. By using the City Catt Platform and participating in the Services, you agree to accept such risks and agree that City Catt is not responsible for the acts or omissions of Users on the City Catt Platform or participating in the Services.

City Catt expressly disclaims any liability arising from the unauthorized use of your User account. Should you suspect that any unauthorized party may be using your User account or you suspect any other breach of security, you agree to notify us immediately.

It is possible for others to obtain information about you that you provide, publish or post to or through the City Catt Platform (including any profile information you provide), send to other Users, or share during the Services, and to use such information to harass or harm you. We are not responsible for the use of any personal information that you disclose to other Users on the City Catt Platform or through the Services. Please carefully select the type of information that you post on the City Catt Platform or through the Services or release to others. We disclaim all liability, regardless of the form of action, for the acts or omissions of other Users (including unauthorized users, or “hackers”).

Opinions, advice, statements, offers, or other information or content concerning City Catt or made available through the City Catt Platform, but not directly by us, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. Under no circumstances will we be responsible for any loss or damage resulting from your reliance on information or other content posted by third parties, whether on the City Catt Platform or otherwise. We reserve the right, but we have no obligation, to monitor the materials posted on the City Catt Platform and remove any such material that in our sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Users or others.

Location data provided by the City Catt Platform is for basic location purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury, property or environmental damage. Neither City Catt, nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data tracked or displayed by the City Catt Platform. Any of your Information, including geolocational data, you upload, provide, or post on the City Catt Platform may be accessible to City Catt and certain Users of the City Catt Platform.

City Catt advises you to use the City Catt Platform with a data plan with unlimited or very high data usage limits, and City Catt shall not responsible or liable for any fees, costs, or overage charges associated with any data plan you use to access the City Catt Platform.

This Agreement is effective upon your creation of a User account. This Agreement may be terminated: a) by User, without cause, upon seven (7) days’ prior written notice to City Catt; or b) by either Party immediately, without notice, upon the other Party’s material breach of this Agreement, including but not limited to any breach of Section 9 or breach of Section 10(a) through (i) of this Agreement. In addition, City Catt may terminate this Agreement or deactivate your User account immediately in the event: (1) you no longer qualify to provide Services or to rule, permit, ordinance or regulation; (2) you fall below City Catt’s star rating or cancellation threshold; (3) City Catt has the good faith belief that such action is necessary to protect the safety of the City Catt community or third parties, provided that in the event of a deactivation pursuant to (1)-(3) above, you will be given notice of the potential or actual deactivation and an opportunity to attempt to cure the issue to City Catt’s reasonable satisfaction prior to City Catt permanently terminating the Agreement. For all other breaches of this Agreement, you will be provided notice and an opportunity to cure the breach. If the breach is cured in a timely manner and to City Catt’s satisfaction, this Agreement will not be permanently terminated. Sections 2, 6, 7 (with respect to the license), 11-12, 14-19, and 21 shall survive any termination or expiration of this Agreement.

You agree not to use any technical, financial, strategic and other proprietary and confidential information relating to City Catt’s business, operations and properties, including User information (“Confidential Information”) disclosed to you by City Catt for your own use or for any purpose other than as contemplated herein. You shall not disclose or permit disclosure of any Confidential Information to third parties. You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of City Catt in order to prevent it from falling into the public domain. Notwithstanding the above, you shall not have liability to City Catt with regard to any Confidential Information which you can prove: was in the public domain at the time it was disclosed by City Catt or has entered the public domain through no fault of yours; was known to you, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; is disclosed with the prior written approval of City Catt; becomes known to you, without restriction, from a source other than City Catt without breach of this Agreement by you and otherwise not in violation of City Catt’s rights; or is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided, however, that You shall provide prompt notice of such court order or requirement to City Catt to enable City Catt to seek a protective order or otherwise prevent or restrict such disclosure.

Being a Catt

These terms of service constitute a legally binding agreement between you and City Catt, Inc., governing your use of the City Catt application, website, and technology platform (collectively, the “City Catt Platform”).

 

City Catt provides is an online platform that matches persons who wish to share their knowledge of and experience of their cities (“Catts”) with visitors who seek to explore such destinations (“Visitor”). Visitors and Catts are collectively referred to herein as “Users,” and each User shall create a User account that enables access to the City Catt Platform. For purposes of this Agreement, the services provided by Catts to Visitors that are matched through the Platform shall be referred to collectively as the “Services”. Any decision by a User to offer or accept Services is a decision made in such User’s sole discretion. Each Service provided by a Catt to a Visitor shall constitute a separate agreement between such persons.

 

The City Catt Platform may only be used by individuals who can form legally binding contracts under applicable law. The City Catt Platform is not available to persons under the age of 21 or Users who have had their User account temporarily or permanently deactivated. By becoming a User, you represent and warrant that you are at least 21 years old and that you have the right, authority and capacity to enter into and abide by the terms and conditions of this Agreement. You may not allow other persons to use your User account, and you agree that you are the sole authorized user of your account.

 

If you are a Catt, you will receive payment for your provision of Services. All Meeting payments are subject to a City Catt Commission, discussed below. You will also receive any tips provided by Visitors to you, and tips will not be subject to any City Catt Commission. City Catt will process all payments due to you through its third party payments processor. You acknowledge and agree that such amounts shall not include any interest and will be net of any amounts that we are required to withhold by law.

  • Commission. In exchange for permitting you to offer your Services through the City Catt Platform and marketplace as a Catt, you agree to pay City Catt (and permit City Catt to retain) a fee based on each transaction in which you provide Services (the “Commission”). The amount of the applicable Commission is 20% of the total service value. City Catt reserves the right to change the Commission at any time in City Catt’s discretion based upon local market factors, and City Catt will provide you with notice in the event of such change. Continued use of the City Catt Platform after any such change in the Commission calculation shall constitute your consent to such change.

  • Pricing. You expressly authorize City Catt to set the prices on your behalf for all Charges that apply to the provision of Services. City Catt reserves the right to change the meetings are schedule at any time in our discretion based upon local market factors, and we will provide you with notice in the event of changes to the base meet, and/or per hour amounts that would result in a change in the applicable Meetings. Charges may be subject to maximum limits as set forth in your market’s City Catt Cities page or the City Catt Help Center.

Meeting Adjustment. City Catt reserves the right to adjust or withhold all or a portion of Meetings if it believes that (i) you have attempted to defraud or abuse City Catt or City Catt’s payment systems, (ii) in order to resolve a Visitor complaint (e.g., you took the visitor to an inefficient place or failed to properly end a particular instance of Services in the City Catt application when the meeting was over). City Catt’s decision to adjust or withhold the Meeting in any way shall be exercised in a reasonable manner.

By becoming a User, you agree to receive communications from us, including via e-mail, text message, calls, and push notifications. You agree that texts, calls or prerecorded messages may be generated by automatic telephone dialing systems. Communications from City Catt, its affiliated companies and/or Catts, may include but are not limited to: operational communications concerning your User account or use of the City Catt Platform or Services, updates concerning new and existing features on the City Catt Platform, communications concerning promotions run by us or our third- party partners, and news concerning City Catt and industry developments. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send.

IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL OR TEXTS ITSELF. HOWEVER YOU ACKNOWLEDGE THAT OPTING OUT OF RECEIVING ALL TEXTS MAY IMPACT YOUR USE OF THE CITY CATT PLATFORM OR THE SERVICES.

 

Your Information is any information you provide, publish or post to or through the City Catt Platform (including any profile information you provide) or send to other Users (including via in-application feedback, any email feature, or through any City Catt-related Facebook, Twitter or other social media posting) (your “Information”). You consent to us using your Information to create a User account that will allow you to use the City Catt Platform and participate in the Services. You are solely responsible for your Information and your interactions with other members of the public, and we act only as a passive conduit for your online posting of your Information. You agree to provide and maintain accurate, current and complete information and that we and other members of the public may rely on your Information as accurate, current and complete. To enable City Catt to use your Information, you grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, transferable, sub-licensable (through multiple tiers) right and license to exercise the copyright, publicity, and database rights you have in your Information, and to use, copy, perform, display and distribute such Information to prepare derivative works, or incorporate into other works, such Information, in any media now known or not currently known. City Catt does not assert any ownership over your Information; rather, as between you and City Catt, subject to the rights granted to us in this Agreement, you retain full ownership of all of your Information and any intellectual property rights or other proprietary rights associated with your Information.

You may be able to create or log-in to your City Catt User account through online accounts you may have with third party social networking sites (each such account, an "SNS Account"). By connecting to City Catt through an SNS Account, you understand that City Catt may access, store, and make available any SNS Account content according to the permission settings of your SNS Account (e.g., friends, mutual friends, contacts or following/followed lists (the “SNS Content”)). You understand that SNS Content may be available on and through the City Catt Platform to other Users. Unless otherwise specified in this Agreement, all SNS Content, if any, shall be considered to be your Information.

 

With respect to your use of the City Catt Platform and your participation in the Services, you agree that you will not:

  1. impersonate any person or entity;

  2. stalk, threaten, or otherwise harass any person, or carry any weapons;

  3. violate any law, statute, rule, permit, ordinance or regulation;

  4. interfere with or disrupt the Services or the City Catt Platform or the servers or networks connected to the City Catt Platform;

  5. post Information or interact on the City Catt Platform or Services in a manner which is false, inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal;

  6. use the City Catt Platform in any way that infringes any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;

  7. post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information;

  8. forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the City Catt Platform;

  9. “frame” or “mirror” any part of the City Catt Platform, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other web site for any purpose; or

  10. modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the City Catt Platform or any software used on or for the City Catt Platform;

  11. rent, lease, lend, sell, redistribute, license or sublicense the City Catt Platform or access to any portion of the City Catt Platform;

  12. use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the City Catt Platform or its contents;

  13. link directly or indirectly to any other web sites;

  14. transfer or sell your User account, password and/or identification to any other party

  15. discriminate against or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation, or

  16. cause any third party to engage in the restricted activities above.

By providing Services as a Catt on the City Catt Platform, you represent, warrant, and agree that:

  1. You possess knowledge about the city the Visitor is visiting.

  2. You have a way of transportation and pre established time to provide Services.

  3. You will not engage in reckless behavior while meeting with the Visitor, going to unsafe places, operate a vehicle with the visitor inside, provide Services as a Catt while under the influence of alcohol or drugs, or take action that harms or threatens to harm the safety of the City Catt community or third parties.

  4. You will only provide Services that has been reported to, and booked successfully by the City Catt Platform, and for which a confirmation has been provided to City Catt, and you will not meet more visitors than it was agreed.

  5. You will not make any misrepresentation regarding City Catt, the City Catt Platform, the Services or your status as a Catt.

  6. You will not, while providing the Services, charge for meetings, demand that a Visitor pay in cash, or engage in any other activity in a manner that is inconsistent with your obligations under this Agreement.

  7. You will not attempt to defraud City Catt or Visitors on the City Catt Platform or in connection with your provision of Services. If we suspect that you have engaged in fraudulent activity we may withhold applicable Meets or other payments for the visiting(s) in question.

  8. You agree that we may obtain information about you, including your criminal and identity records, and you agree to provide any further necessary authorizations to facilitate our access to such records during the term of the Agreement.

  9. You will pay all applicable federal, state and local taxes based on your provision of Services and any payments received by you.

This Agreement is effective upon your creation of a User account. This Agreement may be terminated: a) by User, without cause, upon seven (7) days’ prior written notice to City Catt; or b) by either Party immediately, without notice, upon the other Party’s material breach of this Agreement, including but not limited to any breach of Section 9 or breach of Section 10(a) through (i) of this Agreement. In addition, City Catt may terminate this Agreement or deactivate your User account immediately in the event: (1) you no longer qualify to provide Services or to rule, permit, ordinance or regulation; (2) you fall below City Catt’s star rating or cancellation threshold; (3) City Catt has the good faith belief that such action is necessary to protect the safety of the City Catt community or third parties, provided that in the event of a deactivation pursuant to (1)-(3) above, you will be given notice of the potential or actual deactivation and an opportunity to attempt to cure the issue to City Catt’s reasonable satisfaction prior to City Catt permanently terminating the Agreement. For all other breaches of this Agreement, you will be provided notice and an opportunity to cure the breach. If the breach is cured in a timely manner and to City Catt’s satisfaction, this Agreement will not be permanently terminated. Sections 2, 6, 7 (with respect to the license), 11-12, 14-19, and 21 shall survive any termination or expiration of this Agreement.

 

You agree not to use any technical, financial, strategic and other proprietary and confidential information relating to City Catt’s business, operations and properties, including User information (“Confidential Information”) disclosed to you by City Catt for your own use or for any purpose other than as contemplated herein. You shall not disclose or permit disclosure of any Confidential Information to third parties. You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of City Catt in order to prevent it from falling into the public domain. Notwithstanding the above, you shall not have liability to City Catt with regard to any Confidential Information which you can prove: was in the public domain at the time it was disclosed by City Catt or has entered the public domain through no fault of yours; was known to you, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; is disclosed with the prior written approval of City Catt; becomes known to you, without restriction, from a source other than City Catt without breach of this Agreement by you and otherwise not in violation of City Catt’s rights; or is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided, however, that You shall provide prompt notice of such court order or requirement to City Catt to enable City Catt to seek a protective order or otherwise prevent or restrict such disclosure.

 

As a Catt on the City Catt Platform, you acknowledge and agree that you and City Catt are in a direct business relationship, and the relationship between the parties under this Agreement is solely that of independent contracting parties. You and City Catt expressly agree expressly agree that (1) this is not an employment agreement and does not create an employment relationship between you and City Catt; and (2) no joint venture, franchisor-franchisee, partnership, or agency relationship is intended or created by this Agreement. You have no authority to bind City  Catt, and you undertake not to hold yourself out as an employee, agent or authorized representative of City Catt.

City Catt does not, and shall not be deemed to, direct or control you generally or in your performance under this Agreement specifically, including in connection with your provision of Services, your acts or omissions, or your operation. You retain the sole right to determine when, where, and for how long you will utilize the City Catt Platform. You retain the option to accept or to decline or ignore a Visitor’s request for Services via the City Catt Platform, or to cancel an accepted request for Services via the City Catt Platform, subject to City Catt’s then-current cancellation policies. With the exception of any signage required by law or permit/license rules or requirements, City Catt shall have no right to require you to: (a) display City Catt’s names, logos or colors on your vehicle(s); or (b) wear a uniform or any other clothing displaying City Catt’s names, logos or colors. You acknowledge and agree that you have complete discretion to provide Services or otherwise engage in other business or employment activities.

 

Privacy

At City Catt, we want to connect like-minded visitors and locals and and change vacations for better. In this privacy policy, we tell you what information we receive from City Catt visitors and Catts, and how we use it to connect visitors with Catts and continue to improve our services. Below, we explain how you can share with other visitors and Catts in the City Catt community as part of our mission to bring people together.

City Catt (“we,” “our,” and/or “us”) values the privacy of individuals who use our application, websites, and related services (collectively, the “City Catt Platform ”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from City Catt users (“Users”), comprised of both Visitors and Catts (including Catts applicants). Beyond the Privacy Policy, your use of City Catt is also subject to our Terms of Service ( www.citycatt.com/terms).

Information We Collect

A. Information You Provide to Us

Registration Information. When you sign up for a City Catt account, you give us your name, email address, and phone number. If you decide to sign up for City Catt using your Google and Facebook account, we will also get basic information from your Facebook profile like your name, gender, and profile photo.

Visitor Profile Information. When you join the City Catt community, you will create a Visitor Profile to share fun facts about yourself, and discover mutual friends and interests. Filling out a profile is required, and you can share as little or as much as you want. Your name (and for Catts, Profile photos) is always part of your Profile. Some information you fill out in your profile is public, and some is private, and this will be properly outlined for you, when filling out the profile.

Payment Method. When you add a credit card or payment method to your City Catt account, a third party that handles payments for us will receive your card information. To keep your financial data secure, we do not store full credit card information on our servers.

Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support Team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send to us, and other information you choose to provide.

Catt Application Information. If you decide to join our City Catt community, in addition to the basic registration information we ask you for your date of birth, physical address, Social Security number, interests, and in some jurisdictions we may collect additional business license or permitting information. We share this information with our partners who help us by running background checks on Catts to help protect the City Catt community.

Payment Information. To make sure Catts get paid, we keep information about Catts’ bank routing numbers, tax information, and any other payment information provided by Catts.

B. Information We Collect When You Use the City Catt Platform

Location Information. City Catt is all about connecting Catts and Visitors. To do this, we need to know where you are. When you open City Catt on your mobile device, we receive your location. We may also collect the precise location of your device when the app is running in the foreground or background.

Your personal information is necessary for things like matching Visitors with similar interest Catts, determining dates, meet up locations, and suggesting destinations based on your trip profile. Also, if the need ever arises, our Trust & Safety team may use and share location information to help protect the safety of City Catt Users or a member of the public. In addition to the reasons described above, Catts’ location information and time spent with the visitor is necessary for calculating charges and insurance for City Catt service. If you give us permission through your device settings or City Catt app, we may collect your location while the app is off to identify promotions or service updates in your area.

Device Information. City Catt receives information from Users’ devices, including IP address, web browser type, mobile operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, push notification tokens, and, if you register with your Facebook account, your Facebook identifier. We collect mobile sensor data from Catts’ devices to improve location accuracy and analyze usage patterns.

Usage Information. To help us understand how you use the City Catt Platform and to help us improve it, we automatically receive information about your interactions with the City Catt Platform, like the pages or other content you view, your actions within the City Catt app, and the dates and times of your visits.

Call and Text Information. We work with a third party partner to facilitate phone calls and text messages between Visitors and Catts who have been connected for a meet. We receive information about these communications including the date and time of the call or SMS message, the parties’ phone numbers, and the content of any SMS messages. For security purposes, we may also monitor and/or record the contents of phone calls made on the City Catt Platform, such as those between Visitors and Catts. You will be given notice that your call may be recorded, and by proceeding you agree to allow City Catt to monitor and/or record your call.

User Feedback. At City Catt, we want to make sure Visitors are always enjoying great trips. Visitors and Catts may rate and review each other at the end of every meeting. We receive information about ratings and reviews and, as we explain below, give Visitors information about Catts’ ratings and reviews and vice versa.

Address Book Contacts. If you allow City Catt to access the address book on your device through the permission system used by your mobile platform, we may access and store names and contact information from your address book to facilitate invitations and social interactions that you initiate through our Platform and for other purposes described in this privacy policy or at the time of consent or collection.

Information from Cookies and Similar Technologies. We collect information through the use of “cookies”, tracking pixels, and similar technologies to understand how you navigate through the City Catt Platform and interact with City Catt advertisements, to learn what content is popular, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use the City Catt Platform. You should consult your web browser(s) to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of the City Catt Platform.

C. Information We Collect from Third Parties

Third Party Services. If you choose to register for City Catt or otherwise link your City Catt account with a third party’s service (such as Facebook), we may receive the same type of information we collect from you (described above) directly from those services.

Third Party Partners. We may receive additional information about you, such as demographic data, payment information, or fraud detection information, from third party partners and combine it with other information that we have about you.

 

Background Information on Catts. City Catt works with third party partners to verify identities and criminal background checks on Catts, and we receive information from them such as publicly available information about a personal record or criminal history.

How We Use the Information We Collect

We use the information we collect from all Users to:

  • Connect Visitors with Catts;

  • Provide, improve, expand, and promote the City Catt Platform;

  • Analyze how the City Catt community uses the City Catt Platform;

  • Communicate with you, either directly or through one of our partners, including for marketing and promotional purposes;

  • Personalize the City Catt experience for you and your friends and contacts;

  • Send you text messages and push notifications;

  • Facilitate transactions and payments;

  • Provide you with customer support;

  • Find and prevent fraud; and

  • Respond to trust and safety issues that may arise, including meeting incidents, disputes between Visitors and Catts, and requests from government authorities.

Additionally, we use the information we collect from Catts for the following purposes related to meeting on the City Catt Platform:

  • Sending emails and text messages to Catts who have started the Catt application process regarding the status of their application;

  • Determining an applicant’s eligibility to be a Catt for City Catt

 

How We Share the Information We Collect

A. Sharing Between Users

Sharing between Visitors and Catt. Visitors and Catts that have been matched for a meeting are able to see basic information about each other, such as names, photo, ratings, and any public information they have added to their Profiles. Visitors see the meeting location that the Visitor has provided. Visitors’ ratings of Catts are shared with Catts.

Although we help Visitors and Catts communicate with one another to arrange meetings, we do not share your actual phone number or other contact information with other Users. If you report a lost or found item to us, we will seek to connect you with the relevant Visitor or Catt, including sharing actual contact information with your permission.

 

B. Sharing Between City Catt and Third Parties

Service Providers. We work with third party service providers to perform services on our behalf, and we may share your information with such service providers to help us provide the City Catt Platform, including our Identity Check and Background Check providers.

Other Sharing. We may share your information with third parties in the following cases:

  • While negotiating or in relation to a change of corporate control such as a restructuring, merger or sale of our assets;

  • If a government authority requests information and we think disclosure is required or appropriate in order to comply with laws, regulations, or a legal process;

  • With law enforcement officials, government authorities, or third parties if we think doing so is necessary to protect the rights, property, or safety of the City Catt community, City Catt, or the public ;

  • To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures.

  • With our insurance partners to help determine and provide relevant coverage in the event of an incident;

  • To provide information about the use of the City Catt Platform to potential business partners in aggregated or de-identified form that can’t reasonably be used to identify you; and

  • Whenever you consent to the sharing.

Your Choices

Email Subscriptions. You can always unsubscribe from our commercial or promotional emails but we will still send you transactional and relational emails about your account use of the City Catt Platform.

Push Notifications. You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of the City Catt Platform (such as receiving a notification from your Catt).

Profile Information. While your name will always be shared with Catts and fellow City Catt Line Visitors, you can edit and delete any additional information that you added to your Profile at any time if you don’t want Catts and City Catt Line Visitors to see it. Visitors will always be able to see Catts’ names, rating, profile photos, and profile information.

Editing and Accessing Your Information. You can review and edit certain account information by logging in to your account settings and profile (Catts may edit additional information through the Catt’s dashboard). If would like to terminate your City Catt account, please contact us through our Help Center with your request. If you choose to terminate your account, we will deactivate it for you but may retain information from your account for a certain period of time and disclose it in a manner consistent with our practices under this Privacy Policy for accounts that are not closed. We also may retain information from your account to collect any fees owed, resolve disputes, troubleshoot problems, analyze usage of the City Catt Platform, assist with any investigations, prevent fraud, enforce our Terms of Service, or take other actions as required or permitted by law.

Other

Data Security. We are committed to protecting the data of the City Catt community. Even though we take reasonable precautions to protect your data, no security measures can be 100% secure, and we cannot guarantee the security of your data.

Children’s Privacy. City Catt is not directed to children, and we don’t knowingly collect personal information from people under 18. If we find out that a person under 18 has given us personal information, we will take steps to delete that information. If you believe that a person under the age of 18 has given us personal information, please contact us at our Help Center.

Changes to Our Privacy Policy. We may make changes to this Privacy Policy from time to time. If we make any material changes, we will let you know through the City Catt Platform, by email, or other communication. We encourage you to read this Privacy Policy periodically to stay up-to-date about our privacy practices. As long as you use the City Catt Platform, you are agreeing to this Privacy Policy and any updates we make to it.

Contact Information. Feel free to contact us at any time with any questions or comments about this Privacy Policy, your personal information, our use and sharing practices, or your consent choices by contacting our Help Center.